What? A personal guarantee? That's more than you get anywhere else. Besides, you have my phone number. I really don't like giving out my phone number to hundreds of people and then make them angry.

My clients are happy and like me. That's my business plan. I rarely lose a client but it happens, usually because some people are just plain rude. I will always give a jerk enough notice to get their sites off my server. If you're a jerk then don't waste your time. That's also my personal guarantee. People should be nice. I don't like getting my butt chewed for something I'm not even responsible for.

I'm honest and I work hard. Sometimes I will go that extra mile to find out why someone else's handy work doesn't really work. I understand your position. You have a business to run and you just want an experienced guy like me to watch over your site. Like I said, that's my business plan.